SmartKarrot

DECEMBER 3, 2020

The changes that are brought forth with technology have forced many businesses to implement digital transformation. Companies are not only able to streamline all their processes through digitalization, but also explore new avenues of growth. What is Digital Onboarding? Benefits of Digital Onboarding.

Onboarding 10

Onboarding Digitalization Customer Success Digital Transformation 10

Zendesk

FEBRUARY 3, 2023

Banks that consistently optimize the customer experience grow 3.2x And with over 50 percent of consumers reporting that they will switch to a competitor after a single unsatisfactory interaction, customer experience has never been more important for any industry. What is customer experience in banking?

Banking 52

Banking Customer Experience Digitalization Financial Services 52

Planview

DECEMBER 16, 2022

With the holiday season in full swing and a global recession predicted sometime in the new year, banks remain committed to investing in modernized technology through digital banking transformation efforts vs. traditional cost-cutting routes. “Retail banking customers are expecting more from their banks.

Banking 59

Banking Digital Transformation Artificial Intelligence Financial Services 59

Zendesk

DECEMBER 7, 2021

Each customer touchpoint is an opportunity for a brand to woo a customer with a great customer experience that will gradually transform them from a potential customer to a loyal customer. Each customer touchpoint is an opportunity for a brand to woo a customer with a great customer experience.

Digital Transformation 52

Digital Transformation Advertising Retail Digitalization 52