Brooks Group

MAY 2, 2024

Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. They’re less likely to anger or annoy a potential customer with their own negative emotions. Empathetic sales professionals are good at judging how the customer or prospect is feeling.

Emotional Intelligence 83

Emotional Intelligence Sales Decision-making Sales Training 83

Brooks Group

JULY 13, 2023

There are hundreds (if not thousands) of blog posts about the most important sales manager skills. Many of them say metrics and time in the field with customers learning about their challenges are critical. Your anger won’t disappear when you walk into tomorrow’s sales meeting. What does anger feel like?

Sales Management 52

Sales Management Management Sales Leadership 52

MDI Training

MARCH 24, 2021

In this blog, Anita Berger, Gunther Fürstberger and Masha Ibeschitz share more about the Process Communication Model (PCM) and other valuable impulses that help to consciously initiate change. people with a strong logical component. people with a strong insistence component. people with a strong dreamer component.

Communication 95

Communication Leadership Digital Transformation Innovation 95