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Assertive communication: The importance of voice

Red Star Kim

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. What Are The Six C’s Of Compelling Communication? And Why Should You Care?

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How To Provide Customer Support for Any Communication Style

Groove HQ

Once your customer […] The post How To Provide Customer Support for Any Communication Style appeared first on Groove Blog. The next, you have to solve a complex problem for an angry and demanding business owner. Each of those conversations will benefit from a different approach.

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Internal Referrer Management – Employee Communication and Alumni Programmes

Red Star Kim

As well as addressing a number of internal communications and engagement, cultural and brand ambassador issues there was a focus on the importance of alumni programmes. So I wanted to focus on this aspect of internal referrer management – employee communication and alumni programmes.

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The Power of Communication: Enhancing Relationships and Business Success

Customer Think

I wrote today’s post for RingCentral; it covers the power of communication in the customer experience and includes how AI can redefine your communication strategy for better customer engagement. Communication is one of the most overlooked components of the customer experience.

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Blogging Best Practices

Strategic Communications

A business contact of mine asked me recently about my thoughts on the value of blogs for generating revenue and the opportunity that may exist for writers to generate content for blogs. Personally, I think the whole field of blogging is still a work-in-progress for many. Blogging Best Practices.

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Leveraging Email Templates for Efficient Business Communication

Nimble Business Success

In today’s fast-paced business world, effective communication is the cornerstone of success. And when it comes to communication, email stands as the workhorse of modern business interactions. But let’s face it, crafting the perfect email for every situation can be time-consuming and, at times, overwhelming.

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Top 5 Costs of Poor Communication Skills in the World of Hybrid Work

Vantage Partners

Originally published in 2022 on Mandel Communications blog In our new hybrid work era, the ability to communicate clearly and effectively is more critical than ever. But existing communication shortfalls among teams have been made worse by the disconnect that comes with an ever-changing mix of in-office and remote workers.