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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

Customer-buying behaviors have also reshaped Amazon and other retailers in delivering everyday goods. The global COE can also help foster the creation of communities of practice to exchange best practices and scale them. A COE can bring expertise for more customer value and differentiation.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Business owners like Reuben Yonatan, Paige Arnof-Fenn, Jayson DeMers, and 70+ others have shared their working, tried-and-tested strategies to retain customers during the pandemic. Rand Fishkin, Co-founder and CEO, SparkToro. Rand Fishkin is the co-founder and CEO of SparkToro. Jack Choros , Blog Editor, Iron Monk.