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Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

Red Star Kim

There are some principles of conversational intelligence™ (“An organisation’s ability to create shared meaning about what needs to be accomplished and why”): To get to the next level of greatness depends on the quality of our culture , which depends on the quality of our relationships , which depends on the quality of our conversations.