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Leadership, emotional intelligence and teams in change management

Red Star Kim

We welcomed delegates from legal, accountancy and financial services firms. Leadership, emotional intelligence and teams in change management. Winning their hearts – and emotional commitment – is tougher. Research on leadership and emotional intelligence (EQ) (kimtasso.com).

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Surveyed a variety of accountants and other financial service businesses and revealed they now receive 31% more calls. Surveyed a variety of accountants and other financial service businesses and revealed they now receive 31% more calls. All of this results in more calls to businesses and calls of far greater value.”

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The 21 Best Business Strategy Blogs

CMOE

Research shows that organizations that offer a learning culture, which can help build strategic skills, knowledge, and competencies, are 92% more likely to create original products and services. To get started, begin bookmarking these 21 best business strategy blogs. and the impact of their decisions.”

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