Red Star Kim

MAY 16, 2023

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. What Are The Six C’s Of Compelling Communication? And Why Should You Care?

Communication 130

Communication Brainstorming Decision-making Marketing 130

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. Coaches and consultants use facilitation skills. But coaches resist the temptation to tell.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Showpad

JUNE 15, 2020

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. Have reps record their pitch, share with fellow team members and managers, then offer feedback to one another. Develop interpersonal skills.

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

SmartKarrot

MAY 12, 2023

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. To excel in this role, Key Account Managers must possess a unique combination of skills that enable them to identify opportunities, build strong relationships, and drive growth.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

SmartKarrot

MAY 12, 2022

Customer engagement managers are a great, coveted position in the SaaS space. This gap is filled in with a customer engagement manager. Customer engagement managers work with marketing and sales teams to ensure customers receive the value they signed up for. Customer engagement managers improve customer relationships.

Management 10

Management Interpersonal Skills Account Management Brainstorming 10

SmartKarrot

DECEMBER 26, 2021

The significance of onboarding a customer experience operations manager is still an ongoing debate in the corporate world. Companies brainstorm whether they should hire a specialist for cx operations, the answer to which significantly depends on the workload involved during the preliminary stages of a company seeking to scale its operations.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11