article thumbnail

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

analysis, brainstorming, strategy and planning)“ Modern marketing: What it is, what it isn’t, and how to do it | McKinsey Collaborate – If you can demonstrate to fee-earners that you are approachable, knowledgeable, helpful and get the job done they are more likely to be engaged. Sometimes marketing and sales system are not integrated.

CRM 130
article thumbnail

Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. You might draw on coaching and mentoring skills to help facilitate and vice versa.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to build a sales training program

Showpad

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. Have reps record their pitch, share with fellow team members and managers, then offer feedback to one another. Develop interpersonal skills.

article thumbnail

Assertive communication: The importance of voice

Red Star Kim

– Kim Tasso The post Assertive communication: The importance of voice appeared first on Kim Tasso.

article thumbnail

Top 6 Key Account Management Skillsets

SmartKarrot

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. To excel in this role, Key Account Managers must possess a unique combination of skills that enable them to identify opportunities, build strong relationships, and drive growth.

article thumbnail

Top 10 Customer Engagement Manager Interview Questions & Answers?

SmartKarrot

Customer engagement managers are a great, coveted position in the SaaS space. This gap is filled in with a customer engagement manager. Customer engagement managers work with marketing and sales teams to ensure customers receive the value they signed up for. Customer engagement managers improve customer relationships.

article thumbnail

Does Your Organization Require a Customer Experience Operations Manager?

SmartKarrot

The significance of onboarding a customer experience operations manager is still an ongoing debate in the corporate world. Companies brainstorm whether they should hire a specialist for cx operations, the answer to which significantly depends on the workload involved during the preliminary stages of a company seeking to scale its operations.