Brainstorming Customer Knowledge Decision-making Software 
Zendesk
NOVEMBER 28, 2023
What is SaaS customer support? SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. Nowadays, every business needs to provide an outstanding customer experience (CX) , but the level and expertise of support varies by industry.
Hubspot Sales
JANUARY 31, 2018
You had to dress formally, print out directions to the office (remember, this was the era before smartphones), travel to the prospect’s office, get there early, wait in the parking lot, make small talk with the receptionist, and then make more small talk with your prospect before you could get down to business. You have to have that.”
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