Brainstorming Customer Knowledge Profitability Sales 
Hubspot Sales
MARCH 20, 2018
If you're an IT reseller, value-added reseller (VAR), or channel partner advising clients on any part of the front office (marketing, sales, or customer success) -- especially for businesses under 1,000 employees -- there are a few trends you should be aware of. But did you know this happening in sales technology now too?
Zendesk
NOVEMBER 28, 2023
SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. This support extends from pre-purchase to post-sale, focusing on completely resolving consumer issues while also driving home the value and functionality of the SaaS product.
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