Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Personalizing Outreach: Tailor your outreach efforts to resonate with the unique needs and challenges of each target account.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

FEBRUARY 6, 2024

Traditionally, customer success focused on addressing customer issues and ensuring satisfaction. However, the landscape shifted as companies recognized the need to proactively engage with customers to maximize their value and, consequently, drive business growth.

Customer Success 10

Customer Success Artificial Intelligence Onboarding Decision-making 10

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

DECEMBER 21, 2020

It brings many opportunities for other departments to leverage the customer data that it has access to. And when it collaborates with the sales division, customer success qualified lead, CSQL, is what it produces to drive business growth. Customer-centricity is the value that companies work with in all its departments.

Customer Success 10

Customer Success Value Proposition Business Growth Sales Leadership 10