Account Management Skills

JANUARY 25, 2022

Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. And if you want to expand your current client relationships and you’re working in agency client service, my Account Accelerator programme is designed specifically for you.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

Account Management Skills

AUGUST 7, 2023

So I’m a little bit, I guess, impressed with the level of discourse at the government level here in our country and I’m a little bit surprised we haven’t seen more lawsuits than we have yet because everything else has been moving so quickly. And so this is giving us an opportunity to have this conversation on another level.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Deep Insight

NOVEMBER 29, 2021

There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships. Robert Millard and John O’Connor explore how firms that are trying to embrace true client centricity are setting themselves apart. But what keeps clients loyal?

Client Relationships 52

Client Relationships Leadership Decision-making Procurement 52

Account Management Skills

NOVEMBER 21, 2022

Given the current unstable economic climate, client retention for agencies is a real top priority right now. And I’m really keen for you to share what you think are the key reasons a client relationship is successful for an agency? You can book a quick call with me to see if it’s the right fit. Fingers crossed.

Digitalization 104

Digitalization Account Management Marketing Leadership 104