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Manage and grow your private client practice – Recruitment, Performance, Segmentation and ROI (February 2023)

Red Star Kim

Performance Management | Factsheets | CIPD Performance Reviews | Factsheets | CIPD Could do better? 0% Marketing 0% Selling 80% Client relationship management (developing clients) 20% Referrer management Do you have plans to introduce or develop new services?

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Nov 16 – Customer Success Jobs

SmartKarrot

Ensure successful implementation of the service sales strategy, to profitably achieve qualitative and quantitative targets for services. Lead and develop the Service sales team to exceed the sales targets through high performance in order to ensure high levels of customer satisfaction and deliver customer value realization.

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How to raise your management game (part two) with Jenny Plant

Account Management Skills

And it reinforces your value to the client, and also to the agency. And then it’s something that you can be proud to chat about in your annual performance review. Because, you know, how many times have you thought, Oh, my goodness, I’ve got my annual performance review coming up with my line manager.

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Dec 01 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: Remote, United States Organization: Narrativ As a Head of Customer Success, you will build, manage, and coach a team of Customer Success Senior Directors, Directors, and/or managers including regular 1:1s, radical candor feedback in the moment, performance reviews, and career planning conversations.

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Jun 11 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director, Customer Success Location: Remote, New York, United States Organization: Measured As a Director of Customer Success, you will own day-to-day client relationships across seniority levels for a portfolio of 10+ Measured brands. Deliver client training and seminars MeasuredU client education curriculum.

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How to deal with difficult clients, with Dr Mark Goulston

Account Management Skills

They’re managing client relationships on a day to day basis. And one of the big things that agency account managers tell me is they struggle with difficult clients sometimes. So again, I think that’s a fantastic way of managing the client relationship. Mark 02:07. Absolutely. Jenny 02:08.