Showpad

NOVEMBER 16, 2021

In this interview, Matt shares his perspective on how to get a business to digital faster using methods and tools that reduce print and increase customer insights in a non-traditional sales environment. . For us, our push to go more green really initiated our digital transformation. We aren’t quite there yet. .

Digital Transformation 98

Digital Transformation Digitalization Marketing Sales Environment 98

Flevy

JUNE 15, 2023

SERVQUAL model is a framework for assessing the quality of service and Customer Satisfaction using the following 10 dimensions of service quality: Tangibles, Reliability, Responsiveness, Courtesy, Security, Credibility, Access, Communication, Understanding the customer, and Competence.

Digital Transformation 91

Digital Transformation e-Learning Customer Knowledge Customer Experience 91

PandaDoc

MAY 28, 2024

Consultative sales teams put customer needs first, with sales professionals asking probing questions and adapting pitches to every lead. A deeper understanding of customer needs leads to insights that build trust. Customer knowledge even transfers to other areas, such as improving client onboarding.

Sales 52

Sales e-Learning Healthcare Software 52