Remove Communication Remove Digital Transformation Remove e-Learning Remove Facilitation
article thumbnail

3 P’s – The 3 success factors of hybrid leadership

MDI Training

Transparent communication and respectful mutual behavior can quickly resolve conflicts and create a pleasant working atmosphere. We should also always keep up to date with the latest technology developments that can potentially facilitate processes and ways of working in the hybrid set-up. PERFORMANCE. With the Pandemic. by Aline | 11.

article thumbnail

Five Characteristics of Agile Leadership Development

MDI Training

To achieve specific goals, a project team led by the Learning & Development department defined multi-modular development programs and educational catalogs. Lifelong learning. With the spread of e-learning, development programs were enriched with blended learning elements. Purposeful learning motivation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Conversational CX: The next big thing for the Next Normal

Freshworks

Well, that’s digital transformation on steroids. The customer contact center is changing—morphing into an interface that allows messaging to be the dominant communication method. Why have businesses been reluctant to facilitate customer communication through these platforms? Pretty much known, wasn’t it?

article thumbnail

How to account manage in an independent full service agency, with Emma Blaken and Matt Bonser

Account Management Skills

So prior to that we specialised in websites specifically, with a specialism in e-commerce. And yeah, so certainly in the last year and a half, we’ve had a really heavy focus on digital and digital transformation. So a lot of our background is sort of centred around sort of the technical elements. Jenny 03:29.