Zendesk

MAY 17, 2022

Knowledge is power—especially when you’re looking to improve your customer experience. According to the Zendesk Customer Experience Trends Report 2022 , customer engagement is up 14 percent compared to last year. Customers rate their likelihood on a scale of 0 to 10, with 10 being “very likely” to recommend.

Computers and Electronics 98

Computers and Electronics Insurance Retail e-Learning 98

Hubspot Sales

OCTOBER 1, 2021

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 118

CRM Innovation Computers and Electronics Supply Chain 118

PandaDoc

OCTOBER 26, 2021

It’s no news that Salesforce is dominating the global CRM market: it has a market share of nearly 20% , more than double of its top competitor, SAP. The company was innovative in that it made subscribing to customer relationship management products on a single platform quick and easy. Turn your CRM into a deal closing machine.

CRM 52

CRM Software Software Small Business 52