Zendesk

OCTOBER 2, 2023

This year marks the 20th anniversary of Cybersecurity Awareness Month. A lot has happened since government and industry first came together to raise awareness about cybersecurity. The infamous Log4j , which is widely considered one of the most destructive software flaws ever, was a zero-day vulnerability.

Cybersecurity 87

Cybersecurity Computers and Electronics Internet Insurance 87

Zendesk

OCTOBER 9, 2023

The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX. Similarly, AI-enabled customer service software can give your live agents the pertinent information they need to quickly solve issues with an empathetic human touch. For example: Steven T.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

OnStrategyHQ

DECEMBER 9, 2022

Cloud software: What developments have been made to cloud storage to make it more effective, and are you taking advantage of those developments? Conversely, are there security threats to be aware of in this software for your organization’s data? Governmental regulations on cybersecurity and privacy protection. Technology.

Supply Chain 96

Supply Chain Food and Beverage Government Computers and Electronics 96

Hubspot Sales

OCTOBER 1, 2021

From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. SaaS – software as a service – is well-known, but what's XaaS? XaaS - everything as a service.

CRM 117

CRM Innovation Computers and Electronics Supply Chain 117