Strategic Account Management Association

AUGUST 24, 2021

What’s the value creation across our clients’ value chains and the ecosystems with which we’re involved?” Customer-centric Program Design : Dynamic times mean agility in program design for optimal customer experience. Prioritize learning development capabilities within your organization.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

Upland

JANUARY 29, 2024

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Know your customers’ goals Too many sellers start with what their product can do and go from there.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Insightly

NOVEMBER 1, 2022

At its simplest, CRM involves keeping track of end-to-end customer interactions across their lifetime journey. By tracking and analyzing data across every consumer touchpoint, you can improve customer experience, personalize interactions and ultimately increase revenue. Value Creation.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52