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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

It is more important than ever to retrospectively handle new distractions, adapt to modern technologies, or make a mark in the business space. C-suite leaders need to know that their role has changed from a shareholder or financial experts to an enabler. The COVID-19 pandemic has increased the urgency for upskilling and reskilling.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. Key C-Suite roles required to make a customer-centric executive team.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. Key C-Suite roles required to make a customer-centric executive team.