Strategic Account Management Association

SEPTEMBER 11, 2020

I’m talking about customer experience management (CXM), which I would argue may be the single most important investment a company can make in today’s cut-throat business climate. First, a definition of terms: CRM CRM software keeps sales processes organized and aligned with best practices up to the point that a deal is closed.

CXM 520

CXM Account Management Customer Experience Management 520

Arpedio

APRIL 30, 2024

What is Value Selling? Value selling is a sales approach that can revolutionize the way you sell. Unlike traditional methods, value selling focuses on delivering unique value to customers and aligning their needs with your product or service. So, why does value selling matter?

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

SOAR Performance Group

JANUARY 13, 2023

In recent years, buyers are noticeably changing their decision-making processes. How are these changes impacting sales teams, and how can sales leaders help their teams tailor the buyer and […].

Decision-making 52

Decision-making Customer Experience Sales Value Selling 52

Arpedio

FEBRUARY 22, 2024

In today’s fast-paced and hyper-competitive business landscape, the key to success lies in understanding and effectively leveraging the concept of value selling. What is a Value Selling Framework? This is where value selling shines.

Value Selling 52

Value Selling Value Proposition Negotiation Prioritization 52

SBI

OCTOBER 27, 2020

In fact, 53% of 5,000 buyers surveyed by the Corporate Executive Board say it’s the sales experience ? driving customer purchases and on-going loyalty. Q: WHAT ARE THE TOP WAYS COMPANIES CAN TRANSFORM SALES TO IMPROVE THEIR PROSPECTS' BUYING EXPERIENCE IN THE NEXT 12-24 MONTHS. So what does great look like?

Facilitation 43

Facilitation Communication B2B Decision-making 43