Zendesk

JUNE 30, 2022

The key to customer retention and lifetime value is after-sales service. In this guide, we’ll explain what after-sales service entails and reveal 10 core activities that can improve your after-sales statistics. What is after-sales service? Why is post-sale service important? Raise brand value.

Sales 98

Sales Decision-making B2C Profitability 98

DemandFarm

APRIL 13, 2023

KAM Glossary (with 65 Definitions) To help strategic account managers / key account managers /sales professionals enhance their understanding of Key Account Management (KAM) , this glossary provides clear and concise definitions and explanations of essential terms, definitions, and concepts related to key account management.

Key Account Management 52

Key Account Management Account Management Management Value Proposition 52

Zendesk

MAY 23, 2022

In an era where anyone’s questions can be answered with a quick Google search, traditional sales strategies have lost a lot of their value. Why bother meeting with a sales rep just to learn information you can find on a website? A remarkable 87% of high-growth sales organizations now use a value-based approach to sales.

Value Selling 98

Value Selling Cybersecurity Software Software 98

SBI Growth

NOVEMBER 24, 2012

The purpose of every incentive compensation plan is to influence the actions of sales reps. The post offers tools to make longer-lasting corrections, too. Sales incentives can be like square pegs. Incentive compensation is intended to reward specific behaviors of the sales force. Making the Connection. Time Study.

Decision-making 107

Decision-making Sales Customer Value Value Selling 107

Showpad

JULY 11, 2018

But thanks to Apple’s introduction of ARKit late 2017, augmented reality is steadily making its way into the mainstream. Moreover, it will change how organizations serve customers, train employees, design and create products, and manage their value chains, and, ultimately, how they differentiate. Will Benefit Sales Teams.

B2B 49

B2B Decision-making Sales Value Selling 49

Corporate Visions

APRIL 25, 2019

The post Five Selling Techniques That Really Work, And Five That Don’t (Updated April 2019) by Corporate Visions appeared first on Corporate Visions. The Five Best Sales Techniques… And Five of The Least Effective. Who couldn’t use an arsenal of effective selling techniques? Selling Techniques that Work.

Value Proposition 111

Value Proposition Decision-making B2B Profitability 111

SBI

DECEMBER 14, 2021

Mediafly , a leader in sales enablement, interactive content and value selling, today announced it has entered into a definitive agreement to acquire InsightSquared , a leader in revenue intelligence, forecasting and analytics. What happens in the sales meeting is no longer the sole indicator of deal health.

B2B 56

B2B Digitalization Decision-making Healthcare 56

PandaDoc

JULY 6, 2021

Sales teams are constantly under pressure to drive quality sales for their brand in the fastest possible way. However, there are several roadblocks that kill sales opportunities even before the sales team gets a chance to converse and convert. How B2B marketing automation can help in creating more selling opportunities?

B2B 52

B2B CRM Decision-making Onboarding 52

SBI

MARCH 25, 2020

In the wake of social distancing recommendations and “shelter in place” declarations, this has left many sales organizations all over the world scrambling to equip their sellers with the resources they need to operate efficiently and effectively from home. Increase sales impact with value selling. But is it enough?

Remote Working 40

Remote Working Decision-making Value Selling Sales Training 40

MTD Sales Training

MARCH 7, 2012

Invariably, as a professional sales person, you will run across that prospective customer who is only concerned with the price. I am talking about that buyer who can only see how much the product or service costs and nothing else, including quality, service, longevity, reputation, or even the value of YOU. Happy Selling!

Decision-making 121

Decision-making Profitability Sales Training Sales 121

Strategic Account Management Association

SEPTEMBER 11, 2020

I’m talking about customer experience management (CXM), which I would argue may be the single most important investment a company can make in today’s cut-throat business climate. First, a definition of terms: CRM CRM software keeps sales processes organized and aligned with best practices up to the point that a deal is closed.

CXM 520

CXM Account Management Customer Experience Management 520

SBI

OCTOBER 27, 2020

In fact, 53% of 5,000 buyers surveyed by the Corporate Executive Board say it’s the sales experience ? Q: WHAT ARE THE TOP WAYS COMPANIES CAN TRANSFORM SALES TO IMPROVE THEIR PROSPECTS' BUYING EXPERIENCE IN THE NEXT 12-24 MONTHS. The key is to enable sellers to focus on business value and outcomes early.

Facilitation 43

Facilitation Communication B2B Decision-making 43

Hubspot Sales

MARCH 2, 2021

Companies were finding new ways to make their offices more unique and innovative, and employees were welcomed to the office with perks such as ping pong tables, free snacks, and more. How are sales teams impacted by remote work? But the question still remains, without an office, what will happen to sales teams? But is it enough?

Remote Working 126

Remote Working Onboarding Sales Digital Transformation 126

KAM With Passion

MARCH 28, 2022

This post kicks-off a new section of the KAM With Passion blog dedicated to Complex Sales. The series of posts on Complex Sales is about the bottom of the pyramid. How complex is a complex sale situation? In the world of B2B sales, the term of complex sales is a well-accepted term but what does it mean exactly?

Procurement 130

Procurement Stakeholders CRM Government 130

Zendesk

APRIL 21, 2022

A common issue in the sales industry is that some salespeople fixate on selling their product or service without considering if it will actually help the customer. Solution selling is a decades-old sales methodology that involves a more empathetic approach to sales. What is solution selling?

Sales 98

Sales CRM Cybersecurity Meetings 98