Customer Knowledge Insurance Meetings Software 
Zendesk
MAY 25, 2022
Insuring a big purchase is a logical thing for a sales rep to bring up. The right upsell or cross-sell will feel intuitive and exciting for a customer who’s already on board with your company and your primary product. For example, perhaps your company sells software to other companies. Be personal and specific.
Zendesk
FEBRUARY 7, 2022
“When we’re focusing on adding in new features, products, or updates/changes to the marketing site, we listen to the input of the support team who are our voice of the customer.”. These will be different in ecommerce or travel compared to insurance or banking, for example. 10 strategies for delivering great customer support.
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