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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

SEPTEMBER 11, 2020

Account managers are focused on taking a consultative approach to selling, such that customer decisions are based on the overall value potential of the supplier’s products and services. Customer Success Once a deal has closed, customer success continues the relationship by helping to deliver on the promises made during the sales process.

CXM 520
CXM Account Management Customer Experience Management 520
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Sales enablement is your engine to drive digital transformation

Showpad

JUNE 22, 2020

It might come across as a bold statement — sales enablement is your engine to drive digital transformation. . In this blog post, I will show you why sales enablement should be set up in a way that it becomes the engine and the driving force for your digital transformation efforts in sales. .

Digital Transformation 96
Digital Transformation Digitalization Sales Artificial Intelligence 96
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