Customer Value Insurance Profitability Suppliers 
Customer Think
DECEMBER 4, 2022
Value Centers are what were traditionally thought of as cost centers. Later we tried to make these profit centers. They really need to be value centers. Some companies have tried to convert these into profit centers. This then converts service users into advocates of the company, increasing its sales, and thereby profits.
OnStrategyHQ
MAY 17, 2023
Step Four] Tag: One-by-one, tag what the question is most related to – Customers, Employees, Operational Excellence, or Financial/Profitability. Target Customers Workshop Flow [Step One] Who Do We Serve? Identify customer segments you are targeting and capture on a poster or Miro (ideal customer).
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