Zendesk

MAY 3, 2022

At this year’s Zendesk Relate , we are centering on our customers. Our global customer experience event only happens once a year. Our CEO, Mikkel Svane, and other Zendesk leaders will share the evolution of customer experience and reveal some exciting Zendesk product news and customer stories. What to expect.

Digital Transformation 98

Digital Transformation Customer Experience Leadership Digitalization 98

Zendesk

FEBRUARY 8, 2023

We are delighted and honored to learn that we’re ranked #1 across three categories in G2’s 2023 Best Software Awards : #1 Best Software Product #1 Best Customer Service Product #1 Product for Mid-Market Pop the champagne! At Zendesk, we love to celebrate successes, but we know that we succeed only when our customers succeed.

Artificial Intelligence 52

Artificial Intelligence Acquisition Software Software 52

Zendesk

FEBRUARY 17, 2021

Listening to customers to create better CX. Leanna Nazzisi, Senior Manager of Customer Operation and Communication at Birchbox, talked about how the pandemic has changed CX. Nazzisi heads a team of 24 agents who answer questions and manage customer experiences with Zendesk. Know your customer. It was a lightbulb moment.

Retail 98

Retail e-Learning Customer Experience Insurance 98

Zendesk

NOVEMBER 17, 2022

If your CX team isn’t leveraging customer data to create more personalized conversations, they’re missing out on an opportunity. Agents who are provided with context that a support platform provides are better able to resolve customer questions quickly. Build better customer solutions with new CX tools.

Manufacturing 97

Manufacturing Software Software Innovation 97

Zendesk

APRIL 6, 2021

Instead of asking customer service reps to put out every fire, empower customers to find their own solutions whenever possible. When your company masters customer self-service, you make it easy for consumers to solve their own issues without having to send an email or make a call. What is customer self-service?

Internet 52

Internet Retail Innovation Digitalization 52

Showpad

FEBRUARY 16, 2022

Meet Jessie Hanna , Vice President of Sales Enablement at Stanley Black & Decker. Tell us about your current role as Vice President of Sales Enablement at Stanley Black & Decker. You have to be willing to listen. I’ve spent a lot of time listening to and talking to our sales teams over the years.

Sales 52

Sales CRM Prioritization Sales Technology 52

SBI

NOVEMBER 4, 2019

This is the top rating a company can receive and signifies high marks in overall customer satisfaction, setup and support, based on reviews gathered from the G2 user community and data aggregated from online sources and social networks. Nancy – Click ‘custom content sections’ tab below. Media Contact. Industry News.

Account Planning 20

Account Planning Sales Acquisition Software 20