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Referrer and Intermediary Management – Silos, Targets and Culture

Red Star Kim

We created an example campaign increasing staff’s personal cybersecurity knowledge which also raised awareness of services for clients. We considered how to create and implement internal campaigns to increase engagement and product/service knowledge and prompt internal referrals.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

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In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

However, human leadership elements such as emotional intelligence, empathy and interpersonal relationships would be missing. Cybersecurity : AI can help monitor networks and systems for threats and take quick countermeasures. It would generate recommendations for business decisions and make them based on objective data.

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The 5 Most-Needed Qualities for Leadership in Healthcare

CMOE

Leaders must develop policies to protect their organization via cybersecurity budgets and training programs. Empathy is about putting yourself in another person’s shoes and being able to sense their emotions; it helps people feel understood and provides you with the emotional intelligence to manage their concerns.