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Referrer and Intermediary Management – Silos, Targets and Culture

Red Star Kim

At the end of January, I enjoyed meeting delegates (at the Novotel at Tower Hill) on the MBL “Developing more work from referrers and intermediaries” workshop. Cross-pollination could be achieved by having people attend meetings for different departments.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

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In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

I analyze their requirements and present customized solutions to meet their business needs. However, human leadership elements such as emotional intelligence, empathy and interpersonal relationships would be missing. Cybersecurity : AI can help monitor networks and systems for threats and take quick countermeasures.