Red Star Kim

OCTOBER 24, 2022

Behaviour in sales meetings). This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Sales meetings. Delegates reported some fee-earner challenges when attending preliminary sales meetings. Debrief after meetings.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

FEBRUARY 14, 2023

What is the marketing consultant’s approach from the first meeting? How much do you value strategy in the equation? Are you committed to seeing a strategy fully through before engaging in new tactics? Are you open to a strategic brand audit/assessment? Who else has the marketing consultant worked with? Are they certified as marketing experts?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

JUNE 24, 2022

Empathy is one of the core elements of emotional intelligence. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. . And this book explains emotional intelligence and includes a self-assessment of your EQ in four key areas. . Let me explain. . Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

FEBRUARY 9, 2023

At the end of January, I enjoyed meeting delegates (at the Novotel at Tower Hill) on the MBL “Developing more work from referrers and intermediaries” workshop. Cross-pollination could be achieved by having people attend meetings for different departments.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

DECEMBER 15, 2023

This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). When children’s emotional needs are not adequately met, they often develop a subconscious core belief that they are of worthy of having their needs met.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Strategic Account Management Association

MARCH 2, 2022

This involves understanding how the adult learner gets new information and shifting to meet them where they are. Emotional intelligence. My definition for emotional intelligence is the capacity to be aware of one’s self and to express one’s emotions and handle interpersonal relationships judiciously and empathetically.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. A challenging role requiring deep insight into potential clients and value propositions as well as a great deal of confidence.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Sales Gravy

MAY 3, 2023

In uncertain economic times and a world increasingly influenced by the power of AI, sales-specific emotional intelligence and human-to-human communication are the most important skills a salesperson can have when establishing trust and building relationships with buyers. Salespeople aren’t the only ones experiencing tough times.

Emotional Intelligence 88

Emotional Intelligence Artificial Intelligence Decision-making Sales 88

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. Some of the things that delegates found most useful included: Empathy and emotional intelligence (EQ) – see a short video. Delegate poll results. kimtasso.com).

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

EcSell Institute

MARCH 22, 2021

Photo by Hattie Kingsley Photography. Uncertainty has been running rampant for quite some time, and leaders have likely watched their team members struggle with anxiety, burnout, depression and much more. There's no doubt that today's events are taking a toll on our mental health.

Leadership 143

Leadership Meetings Emotional Intelligence 143

Brooks Group

APRIL 4, 2023

Let’s look more closely at the qualities of effective sales leadership : Emotional Intelligence Skills Finding and hiring people with emotional intelligence can sometimes be difficult. An excellent candidate must be able to lead a team and manage multiple aspects of the business. Sales is a mentoring-based career.

Sales Leadership 52

Sales Leadership Leadership Emotional Intelligence Sales 52

Hubspot Sales

AUGUST 31, 2022

When these team members walk into a meeting or join a call, they immediately put customers at ease with their conversational tone and genuine demeanor. Emotional intelligence (EQ). Research from TalentSmart EQ found that 90% of top sales performers are high in emotional intelligence. They are humble.

Emotional Intelligence 145

Emotional Intelligence Publishing Communication Management 145

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com). This way we build mutual understanding and empathy. Everyone is different. We must be realistic about time constraints.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

CMOE

FEBRUARY 11, 2022

Emotional Intelligence. Emotional intelligence taps into how a person’s presence, mannerisms, and choices affect others. According to Harvard Business Review , emotional intelligence is what sets apart 90 percent of high performers from peers who have similar IQ and hard skills. How to Develop This.

Emotional Intelligence 94

Emotional Intelligence Leadership Decision-making Construction 94

Hubspot Sales

DECEMBER 20, 2017

They include a salesperson's ability to relate and communicate with others, emotional intelligence, level of charisma and confidence, and more. Emotionally intelligent. For instance, rather than thinking, “I haven’t been able to meet 120% of my quota in a month,” you’d think, “I haven’t met 120% of my quota in a month… yet.”.

Emotional Intelligence 143

Emotional Intelligence Communication Meetings Leadership 143

Arpedio

JANUARY 5, 2024

The Role of Emotional Intelligence in Sales Relationships Emotional Intelligence (EI) is crucial in sales, acting as a bridge between understanding customer needs and responding to them effectively. Sales professionals must tailor their solutions to meet the unique needs and preferences of each customer.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

CMOE

AUGUST 6, 2021

It’s easy to focus all your attention on personality during an interview, but it’s essential to find someone who will meet the jobs demands as well as fit the organizational culture. Once you gain good insight into their strengths, have a one-on-one meeting to discuss ways those strengths can help drive the team and company forward.

Government 66

Government Emotional Intelligence Innovation Construction 66

Red Star Kim

OCTOBER 16, 2023

Arrange for your learning and development team to offer assessments – in essential selling competencies such as emotional intelligence (EQ) or cultural intelligence if you serve an international client base. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Account Manager Tips

OCTOBER 21, 2021

Always have a meeting with your client scheduled for sometime in the future. Even if they ghost you between meetings, you have those placeholders to catch up. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Key Account Management 246

Key Account Management Client Relationships Negotiation Suppliers 246

Brooks Group

JUNE 27, 2022

By understanding the customer’s needs and wants, you can tailor your sales pitch to better meet their needs, increasing your chances of making a sale. When approaching a potential customer, a salesperson with a win-win mindset will focus on finding a solution that meets the needs of both parties. Emotional Intelligence.

Negotiation 85

Negotiation Emotional Intelligence Sales Profitability 85

Hubspot Sales

JUNE 21, 2022

Emotional intelligence is responsible for 58% of professional success. Salespeople with high EQ bring 2x more revenue than those with low to average emotional intelligence. If your sales team is struggling to meet a standard, it's time to ask yourself some tough questions.

Emotional Intelligence 85

Emotional Intelligence Sales Sales Training Onboarding 85

Hubspot Sales

AUGUST 24, 2023

Complex Problem-Solving and Emotional Intelligence While AI has made significant strides in problem-solving and data analysis, it still needs to improve emotional intelligence and adaptability. They may need help understanding and responding appropriately to emotional cues or display a genuine concern for customer needs.

Artificial Intelligence 76

Artificial Intelligence Emotional Intelligence Negotiation Sales 76

CMOE

OCTOBER 15, 2021

Learn and apply different leadership styles: Daniel Goleman, an expert on emotional intelligence, explains there is not one type of leadership style that reigns over all others. Possess emotional intelligence (EQ): Emotional intelligence is what ultimately sets effective leaders apart.

Leadership 59

Leadership Emotional Intelligence Organization Communication 59

EcSell Institute

MARCH 22, 2021

Photo by Hattie Kingsley Photography. Uncertainty has been running rampant for quite some time, and leaders have likely watched their team members struggle with anxiety, burnout, depression and much more. There's no doubt that today's events are taking a toll on our mental health.

Leadership 52

Leadership Meetings Emotional Intelligence 52

MDI Training

MAY 30, 2023

IDGs aim to help you as a leader develop your emotional intelligence, self-reflection, values, and leadership philosophy. For example, programs can be implemented to promote self-reflection, strengthen emotional intelligence or develop a sustainability-oriented leadership personality.

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

Red Star Kim

DECEMBER 5, 2023

There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Finding ways to meet with people in real time (such as at social events) can help. Make myself more visible in meeting with fee earners.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 95

Emotional Intelligence Sales Communication Decision-making 95

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. I show the answer in the meeting and we discuss it. How can AI contribute to corporate management?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Hubspot Sales

MAY 26, 2023

If you're a sales rep, check out or brush up on trainings related to your company's messaging, common sales tactics that work on the ideal buyer persona, and experiences aimed to help you master soft skills, like persuasion, communication, and emotional intelligence.

Emotional Intelligence 95

Emotional Intelligence Software Software Communication 95

Shapiro Negotiations

MARCH 9, 2023

It is important that you prepare well in advance for every meeting. If you do not have a handle on your emotions during a negotiation meeting, it can easily get off track, and the negotiation will fall through. Working from a win/lose mindset. Not knowing your client. Keep track of your promises.

Negotiation 52

Negotiation Emotional Intelligence Construction Meetings 52

Brooks Group

JUNE 2, 2021

That’s why The Brooks Group recommends conducting assessments of each member of the sales team, applying science to look at their behaviors, motivators, and emotional intelligence, with an eye toward information that will help you get a sense for how they’ve changed. The last 14 months have caused you and your people to change.

Emotional Intelligence 52

Emotional Intelligence Supply Chain Sales Virtual Selling 52

Miller Heiman Group

FEBRUARY 25, 2020

As a result, the sales team becomes less efficient and potentially even resentful of new sellers who aren’t meeting their goals. Instead, many sales leaders rely on gut instincts when hiring: they look for candidates with industry expertise and characteristics such as assertiveness or emotional intelligence.

Sales Management 97

Sales Management Management Emotional Intelligence Sales 97

Jermaine Edwards

DECEMBER 6, 2023

Emotional empathy makes someone well-attuned to another person’s inner emotional world, a plus in any of a wide range of callings, from sales to nursing empathic concern – With this kind of empathy we not only understand a person’s predicament and feel with them, but are spontaneously moved to help, if needed. This isn’t easy.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Chally

JANUARY 27, 2022

In order to meet quotas or exceed expectations, these ten skills require honing your soft skills as well as direct and indirect customer relations. Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. It can be difficult not to focus on meeting quotas or sales targets.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52