Red Star Kim

FEBRUARY 22, 2024

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Arpedio

OCTOBER 17, 2023

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. Implement technology and tools Leverage technology and tools that facilitate account management.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Miller Heiman Group

APRIL 25, 2019

That’s because they were built to facilitate management insights and operations—not to help sellers make the sale. Historically, the best salespeople had high emotional intelligence (EQ): they possessed grit, perseverance and an innate ability to read people.

CRM 74

CRM Emotional Intelligence Value Proposition Facilitation 74

Hubspot Sales

JANUARY 31, 2018

Emotional Intelligence. Emotional intelligence. Business acumen is not only about meeting your own needs, but meeting the needs of your clients, your boss, and your company as well. Reach out to vendors offering this integration and facilitate a partnership. Business Acumen Skills. Assessment.

Emotional Intelligence 110

Emotional Intelligence Decision-making Sales Leadership 110

Zendesk

NOVEMBER 15, 2021

Both sales and support teams can develop customer trust by setting and meeting high service standards. CRM software can help facilitate this type of cross-functional collaboration. Building customer trust requires emotional intelligence. Make excellent customer service a priority. Be transparent.

Emotional Intelligence 97

Emotional Intelligence Media Customer Experience Software 97

CMOE

JANUARY 25, 2022

Listen to the team members’ perspectives and discover how you can better work with the team members to meet those expectations. Engage in regular conversations with individual team members to gain feedback, facilitate open and honest conversations about workplace issues, and discuss how they want to grow at the organization.

Emotional Intelligence 52

Emotional Intelligence Facilitation Leadership Profitability 52

Hubspot Sales

APRIL 25, 2023

Benefits of Using an AI for Emails AI emails can facilitate sales teams in multiple areas, including the following. Lack of Human Touch “ Human interaction and emotional intelligence relationship-building skills are all essential components of successful sales. Here are a few things to watch out for with AI emailing.

Sales 106

Sales Emotional Intelligence CRM Decision-making 106

Zendesk

NOVEMBER 2, 2022

Help them see that you’re there to help them meet those goals, and guide the negotiation toward solution-oriented next steps. Set the agenda for your meetings. Then you can work to meet their needs and expectations without immediately dropping part of the proposed deal or changing the price. Knowing when to walk away.

Negotiation 52

Negotiation Sales Decision-making Emotional Intelligence 52

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. There’s helpful guidance on shaping the space for trust and openness with a list of several things you can do before a meeting. Reward: What can we celebrate about the way we handled this meeting?

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

PandaDoc

APRIL 24, 2023

A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. This support helps the entire team to meet sales targets. These moving parts include demos, meetings by decision makers, free trial offers, and more.

Sales 52

Sales e-Learning Onboarding Software 52

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. So I’m confident you could skip some of this material if necessary. Soft skills It’s jam-packed with research evidence, so you know the information is reliable. And how these need to be considered in learning environments.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

SmartKarrot

MAY 8, 2023

An AI-powered chatbot can resolve this complex problem by facilitating communication between HR teams and remote-workers, especially in real-time. It can analyse check-in meetings with team members to understand the call sentiment as well as highlight keywords such as “stressed”, “tired” etc mentioned during the meetings.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

Zendesk

JUNE 3, 2021

Make a habit of starting some virtual meetings by randomly calling on team members and having them give “kudos” to another team member for something great they did that week. Have the groups meet on a video call once a week to get to know each other and talk strategy. It’s a win-win. Give kudos. The strategy here is twofold.

Remote Working 105

Remote Working Emotional Intelligence Meetings Software 105

Account Management Skills

MAY 25, 2021

You’ll meet your peers and go through a 12 week programme, which is a clear roadmap and plan to add value to your existing accounts and increase revenue in 90 days. So logistically, is it the account manager that leads that meeting? If so, who else is in the meeting? The next cohort starts in September 21. Matt 16:56.

Account Management 52

Account Management Management Digital Transformation Digitalization 52

Red Star Kim

OCTOBER 18, 2022

This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. The new leadership approach is about interacting through informal networks, experimentation, learning, facilitating, coaching and enabling. “In

Organization 130

Organization Innovation Leadership Management 130