Zendesk

OCTOBER 9, 2023

The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX. Similarly, AI-enabled customer service software can give your live agents the pertinent information they need to quickly solve issues with an empathetic human touch.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Hubspot Sales

OCTOBER 1, 2021

From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. Over 50% of CRM buyers are in one of four markets: real estate, consulting, distribution, and insurance. CRM is becoming interwoven with IoT technologies.

CRM 120

CRM Innovation Computers and Electronics Supply Chain 120

Envisio

AUGUST 14, 2023

Step 4: Communicate and Collaborate around your Performance Measures The Government Finance Officers Association (GFOA) stresses the importance of communicating with clarity and transparency in the process of developing KPIs and measuring performance. Governments should be able to clearly articulate why they’re trying to measure something.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52