Zendesk

OCTOBER 2, 2023

This year marks the 20th anniversary of Cybersecurity Awareness Month. A lot has happened since government and industry first came together to raise awareness about cybersecurity. The infamous Log4j , which is widely considered one of the most destructive software flaws ever, was a zero-day vulnerability.

Cybersecurity 87

Cybersecurity Computers and Electronics Internet Insurance 87

Zendesk

JANUARY 18, 2024

83% of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. From identity theft to software vulnerabilities, here are six data privacy concerns your organization should know about. Malware is malicious software designed to gain unauthorized access or damage a computer system.

Cybersecurity 52

Cybersecurity Prioritization Software Software 52

ACT

JANUARY 13, 2023

Cybersecurity. Cybersecurity protects small businesses from becoming victims of cybercrime, like data breaches where your data or your customers are exposed. Since a good reputation and profitability are two vital elements of a business’s success, more small business owners are looking for cybersecurity tools and insurance.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

CoSell

JANUARY 23, 2021

Perhaps there are issues with big data usage and cybersecurity appearing on the horizon. Perhaps there are business mergers and acquisitions that are taking place in their world. Maybe they are facing new changes with legislation. The more you understand their perspective, the more you can meet them personally in your videoconference.

Cybersecurity 98

Cybersecurity Insurance Internet B2B 98

Zendesk

OCTOBER 9, 2023

The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX. Similarly, AI-enabled customer service software can give your live agents the pertinent information they need to quickly solve issues with an empathetic human touch.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Envisio

AUGUST 14, 2023

Cybersecurity Preparedness – A preventative measure that assesses the level of preparedness against cyber threats and attacks: this can be assessed internally, through measurements such as number of hardware updates. Check out our piece on fire department performance measures, as part of our Measure what Matters series, for more.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52

Hubspot Sales

OCTOBER 1, 2021

From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. Over 50% of CRM buyers are in one of four markets: real estate, consulting, distribution, and insurance. CRM is becoming interwoven with IoT technologies.

CRM 112

CRM Innovation Computers and Electronics Supply Chain 112