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Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. The shift to remote working during lockdown drove the need to develop several new soft skills. Its four categories were cognitive, digital, self-leadership and interpersonal.

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8 Eternally Human Leadership Competencies

MDI Training

8 Eternally Human Leadership Competencies Do you prefer to listen to this article? While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Effective Communication Leadership often requires clear and persuasive communication.

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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. He asked himself and ChatGPT the same questions to determine the differences.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. Processes and skills for managing opportunities and pipelines can be lacking.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

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Emotional Intelligence Skills Every Customer Success Manager Should Have

SmartKarrot

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. That won’t only enhance your skills as a Customer Success Manager but also build a deeper connection with your customers. Here, in this blog, we will walk you through the ins and outs of emotional intelligence.

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10 Sales Skills Every Salesperson Should Master

Chally

In fact, the skills used today to be a great salesperson go much deeper. We know that personality traits don’t predict success , because charisma can only take you so far before needing interpersonal skills, and the ability to work with customers in many different environments. Soft Skills and Traits. Active Listening.