Leaders Should Be Direct, Not Harsh. Here?s the Difference.
Hubspot Sales
JUNE 2, 2020
When we email or Slack feedback to others, our tone is lost to our phrasing; what would sound encouraging or simply neutral with the right hand gesture or aside can become harsh or dismissive in a digital format. I begin every performance review by asking for self-evaluation. Suggest those similarities prior to the call.
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