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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Customer-facing teams need to continue to up their virtual game, even as they learn how to optimize a balance of virtual and in-person engagement. COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. These mixed results are not surprising.

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5 Skills to Help Virtual Sales

Brooks Group

Building relationships is essential for any salesperson, but it becomes even more critical when selling virtually. By its very nature, virtual selling removes the personal connection that is important to building relationships and making sales. Some people are born with this talent and some have to learn it.

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Adopting artificial intelligence in your sales process

PandaDoc

Machine learning and artificial intelligence can handle them: analyze tons of data and make strategic predictions, cover multiple communication channels, provide valuable advice, and automate most of your routine tasks. As the same State of Sales 5th edition claims, salespeople, on average, sell only 28% of their working hours.