Customer Think
JUNE 3, 2023
Eight in 10 retailers have said they plan to sell their goods through additional digital channels in 2023. Leave it to Amazon to level it up to a channel few likely considered: Anywhere.
Customer Think
JUNE 3, 2023
Technology has greatly advanced over the years, especially in the translation industry. The Global News Wire reported that by 2030 the market size of global machine translation and translation technologies would be around 4,069.5 Million USD, having a 19.9% CAGR between 2022-2030.
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Customer Think
JUNE 3, 2023
While Elon Musk and other experts have called for a pause in AI development, businesses are showing no signs of stopping. According to Statista, the AI software market will reach $126 billion by 2025, and 57% of companies already use AI to improve the services they offer.
Customer Think
JUNE 3, 2023
The world is tired of the annual “Do you love us?” survey which starts, “Everything is ok, isn’t it?” as well as the blizzard of transaction surveys we all now receive. Ironically, at the same time, CCMC’s 2023 National Rage Study (ragestudy@customercaremc.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
JUNE 3, 2023
When a marketing budget get cut, certain line items tend to get immediate scrutiny: media spend, headcount, events. However, simply slashing spend – while quick and dramatic – can have a detrimental effect on leads, pipeline, and revenue. There are more creative methods for achieving marketing efficiency without sacrificing ad impressions, colleagues, or market visibility.
Customer Think
JUNE 3, 2023
The purpose of every business is to make money. The responsibility of every commercial manager is to produce a sustainable flow of profitable income for the long term future of the business, by getting and retaining the custom which produces the necessary income. Finding, winning and retaining customers is a primary requirement.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Customer Think
JUNE 3, 2023
I was delighted to be asked to contribute to Membrain’s “The Art & Science of Complex Sales Podcast” with Paul Fuller, and our conversation about taking a Customer-Outcome-Centric approach to B2B sales has just been released.I think you’ll enjoy th.
Customer Think
JUNE 3, 2023
Some of my long-term problems had such simple solutions. If only I had thought of the obvious solutions first. For example: For decades, I could not drive for much longer than two to two and a half hours before my eyes would get so heavy that I r.
Customer Think
JUNE 3, 2023
B2B buying is increasingly taking place online with 68% of B2B buyers saying they plan to increase their use of digital shopping channels in the future. As purchasing preferences and options continue to evolve, businesses must prioritize delivering exceptional customer experiences to foster loyalty and stay competitive.
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