Fri.Jan 29, 2021

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Weekly Roundup: Managers Are Forgetting This Priority, Reducing Turnover + More

The Center for Sales Strategy

- MOTIVATION -. "What you do has far greater impact than what you say.". -Stephen Covey. - AROUND THE WEB -. > 1 Top Priority About Remote Work That Most Managers are Forgetting – Inc. We're quickly approaching the one-year mark since the global shift to remote work. According to Upwork , remote work has seen an 87% increase since before the pandemic.

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How to Celebrate Success During the Pandemic and Beyond

Sales Gravy

How to celebrate success during the pandemic? Salespeople and their leaders are asking this question. This season, the pandemic has canceled President's Club and moved Sales Kickoffs from physical meetings to virtual. Its left many sales professionals feeling that the work they did to reach the top is anti-climatic and empty. In this Sales Gravy Podcast episode, Jeb Blount and Victor Antonio discuss the keys to celebrating success and staying motivated this year and beyond.

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4 Lessons We’ve Learned Working with Global Teams Virtually

OnStrategyHQ

Shifting to almost exclusively remote strategic plan facilitation has given OnStrategy opportunities to work with clients from around the globe. It’s been a big transition moving from in-person planning meetings to virtual facilitation sessions. As we reflect on this shift, there are a few important points worth considering if you have teams that are working remotely, or if you’re working with teams in a different geography (or both!).

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How to Get the Most Out of Your Sales Coaching Software

Showpad

Congratulations, your business has sales coaching software! Perhaps you’ve had such a solution for a while now, or maybe you’ve just invested in one or are planning out your strategy for acquiring a platform. Now, the hard part begins — actually making effective use of your sales coaching software. A problem that many businesses encounter is that while they have a number of diverse and valuable technology implementations, they may not know how to make the greatest use of such solutio

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Mediafly Secures $25M to Accelerate Growth and Customer Value

SBI

Mediafly Secures $25M to Accelerate Growth and Customer Value. CHICAGO — January 28, 2020. Mediafly, a leading sales enablement and content amnagement technology platform that creates interactive, value-based selling experiences, today announced the completion of a $25 million growth round of funding. Existing investors including Boathouse Capital provided equity, and Sterling National Bank provided senior debt.

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Jan 29 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: San Francisco Bay Area, US Organization: Privacera As a Vice President of Customer Success, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team. Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization.

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How to profile customers: The Essential Guide + Templates

SmartKarrot

Every company is about the choices they make. Depending on how teams interact with each other and customers makes the team efficient. Creating a customer profile is the first step for building marketing campaigns, making customer success strategies work, and understand customers better. One thing every company needs to know is customer information. To get that information, you need customer profiles.

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How to Implement and Succeed with CS Playbooks?

SmartKarrot

Post-sale, every team looks to make the customer achieve success. Customer success playbooks bring in accountability in management of customer accounts. Since a single CSM looks into multiple accounts, having CS playbooks can define direction and guidance to them. Playbooks make sure customer success teams are aware of company goals and are working to reach them.