Zendesk

MARCH 4, 2021

That may differ from a standard help desk, which is a centralized team within a company that serves employees or customers en masse, using a software product to organize conversations. This is a centralized hub for employees to access information around process, products, and services offered internally.

Future of Work 52

Future of Work Decision-making Digitalization Remote Working 52

ACT

FEBRUARY 2, 2023

Another hybrid work model example is where you allow permanent remote work for roles that don’t necessarily need to be performed on-site. You can then host monthly or quarterly team-building events to facilitate interaction between remote employees and on-site workers.

Remote Working 52

Remote Working Small Business Brainstorming CRM 52

MDI Training

SEPTEMBER 28, 2021

After all, we don’t see our employees on a daily basis anymore, so we are moving away from the perception of defining performance by working hours and towards results as a measurable variable. A recommendation at this point: the OKR-Facilitator course from MDI. The focus is on results and no longer on micro-processes.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98