The future of work for IT teams is supporting hybrid workforces
Zendesk
AUGUST 3, 2021
Asset tracking: Coordinating IT logistics in a remote work environment is overwhelming. The service desk has to know where each hardware and software exists and who has it through its entire lifecycle. Take Xero, an accounting software company with 3,500 employees worldwide, whose IT team fields more than 5,000 tickets per month.
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