Zendesk

AUGUST 3, 2021

Asset tracking: Coordinating IT logistics in a remote work environment is overwhelming. The service desk has to know where each hardware and software exists and who has it through its entire lifecycle. With Zendesk for work, IT teams can work together to serve employees across any communication channel.

Future of Work 98

Future of Work Remote Working Logistics Digitalization 98

Zendesk

JULY 13, 2022

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Is communication generally positive and solution-oriented? But just as important is the company culture.

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

Red Star Kim

JUNE 7, 2023

Competitor strategies had to be inferred from the wide range of publicly-communicated content. However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. This enables early action to position your firm appropriately.

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Zendesk

MAY 5, 2022

Internal customer service is important because it creates a formal process for communicating with employees and gives you a vehicle to share important information, like security protocols, so they can avoid putting themselves or the company at risk. Communicate next steps so employees know what to expect.

B2C 98

B2C Insurance Communication Leadership 98

ACT

FEBRUARY 2, 2023

Besides CRM software, your employees will also need project management and workplace communication tools, like videoconferencing. Talk to them regularly to identify the right tools that will help them work from any location and collaborate with on-site employees.

Remote Working 52

Remote Working Small Business Brainstorming CRM 52

MDI Training

SEPTEMBER 28, 2021

In the last two years, a number of players have become well established in the market and many suitable software solutions are offered for a wide variety of initial situations. Investing and experimenting here will become an inevitable must in the future. If they produce software, there will be little in the way of a hybrid setup.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

SmartKarrot

JANUARY 5, 2022

where he advises senior SaaS executives on building customer-focused companies and helps CS leaders improve their communication and effectiveness. With 20 years of experience in the software industry, Adam has dedicated his career to helping customers reach success through their version of it. Aaron Thompson. Bill Cushard.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23