Account Management Skills

APRIL 8, 2024

“People who accomplish big things did small things well” Horace Jackson Brown, author of ‘Life’s Little Instruction Book’ There are little things account managers can do well to avoid big client complaints.

Account Management 40

Account Management Management Co-Creation Communication 40

Red Star Kim

DECEMBER 2, 2022

Delegates were from large and medium sized legal, intellectual property, accountancy, actuarial, pension and consultancy firms – from the UK but also from the Channel Islands and Portugal – with some supporting up to 12 jurisdictions. This type of conversation is itself an example of being proactive. Inbox overload was a major feature.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Hubspot Sales

FEBRUARY 22, 2021

Here, we'll explore the five most common kinds of sales enablement content our respondents referenced, get some insight on how to do each format right, and see some examples of what each type of content should look like. Reaching out to a prospect with no idea of where a call is supposed to go is every bit as difficult as it is ineffective.

Logistics 98

Logistics Sales Banking Publishing 98

Hubspot Sales

MARCH 12, 2018

Caught up in this technology obsession, we’ve neglected to teach junior sales professionals how to build relationships. All of the critical lessons we used to teach from our dog-eared copy of How to Win Friends and Influence People were pushed aside to make time for analysis and review of funnel conversion metrics. Any takers?

Publishing 145

Publishing Sales Software Software 145