article thumbnail

The Perplexing Power of Process & Methodology in Complex B2B Sales

Mike Kunkle

Sellers sometimes work with professional procurement leaders and company executives who work together frequently and have processes and policies to guide their purchase pursuits. Some committees hum; others are more like a ragtag band of misfits. The bottom-line is, knowing all of the stuff in this post is not enough.

B2B 198
article thumbnail

3 CRM Models and How They Improve Customer Profitability

Insightly

Remember — retaining customers is significantly cheaper than onboarding new ones. Partners, staff, investors and anyone associated with your company should have access to key customer data and understand the CRM model. .