Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

AchieveIt

MARCH 15, 2024

Strategies can fail right at the start of implementation because stakeholders don’t get it, the market changes, or it’s just hard to turn big plans into everyday actions that the team can handle. Giving regular updates on strategic progress helps keep everyone accountable, celebrate successes, and learn from challenges.

Decision-making 52

Decision-making Stakeholders Prioritization Communication 52

SBI

JULY 1, 2020

Companies have to reorient themselves by prioritizing the customer’s business success as the core of the strategic account lifecycle. One way teams are being more strategic is by leveraging technology to establish relationships and reinforce connections that are key to identifying hidden revenue potential.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

AUGUST 22, 2022

Deliver results for the customers and company by setting the strategy and prioritizing Objectives and Key Results (OKRs) for the team. Shape the Customer Success strategy and execution framework with essential product and field leadership stakeholders. Develop product expertise/advisory methodology across Viant’s software.

Customer Success 19

Customer Success Profitability Account Management Strategic Thinking 19

SmartKarrot

MAY 12, 2023

Strategic Thinking and Planning One of the most important skills for a Key Account Manager is the ability to think and plan strategically. To develop strategic thinking skills, Key Account Managers should regularly analyze industry trends, customer insights , and competitive landscapes.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10