Zendesk

JULY 26, 2022

Business development (BD) didn’t really become mainstream in the sales industry until the 2000s, and even now, unless you work in BD, most people don’t know what it is. BDRs can assist sales by finding and qualifying leads , but they can also improve inventory by sourcing new vendors. Business development is often one of those careers.

Media 96

Media CRM Software Software 96

Zendesk

MARCH 9, 2022

BD isn’t sales, but it helps improve sales; it’s not marketing, but it improves marketing. Lead generation and qualification aren’t just for the sales development team. Sales development does a lot to generate and qualify leads, but they primarily focus on customers. Cross-departmental project management.

Brainstorming 98

Brainstorming CRM Stakeholders Software 98

SmartKarrot

JANUARY 17, 2022

Develop processes to manage escalated and at-risk, low-touch customers with a focus on maximizing ROI. Serve as a customer advocate internally while effectively collaborating with internal teams including product management, sales, design, QA, and engineering. Be a product expert.

Customer Success 19

Customer Success Onboarding Partnership Management Stakeholders 19

SmartKarrot

AUGUST 24, 2020

Role: Customer Success Manager Location: Remote, US Organization: Workstream As a CSM at workstream, You will play the key role in customer success team. Work closely with sales, customer success, product, and engineering teams and ensure all are aligned to make sure the customers are successful.

Customer Success 10

Customer Success Partnership Management Acquisition Stakeholders 10

SmartKarrot

JULY 1, 2020

Role: Platform Partnership Manager Location: Newyork, US Organization: Stripe Stripe is looking for someone who can manage their existing partners and identify new opportunities to expand and grow the relationships. Handle technical conversations with product teams and lead commercial partnership negotiations.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

JUNE 7, 2021

Identifying, developing, and maintaining strong relationships with stakeholders at all necessary levels (C-suite, management and functional) within the customer organization to understand and influence their project strategies. Assist the Client Management team with pricing decisions at all stages of the client lifecycle.

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

SmartKarrot

JULY 6, 2021

Role: Director, Customer Success Location: New York, NY, US Organization: Ogury As a Director of Customer Success, you will lead a team of CSMs & coach them across the full sales cycle, maximizing their customer service, performance, and revenue opportunities. Supporting the field-based new business sales team.

Customer Success 10

Customer Success Insurance Onboarding Partnership Management 10