article thumbnail

Nov 16 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Remote, Canada Organization: Numerator As a Customer Success Manager, you will manage client relationships and client health after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure success.

article thumbnail

Jul 15 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Victorious As a Director of Customer Success, you will be leading the creation of tools, processes, and tracking to enable seamless onboardings, renewals, and extensions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Jun 15 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director, Customer Success Location: New York, NY, US Organization: Ogury As a Director, Customer Success, you will lead a team of CSMs & coach them across the full sales cycle, maximizing their customer service, performance, and revenue opportunities.

article thumbnail

Inside Sales Training — The Complete Guide

Hubspot Sales

That means training that goes beyond the onboarding stage. Performance reviews. Your performance reviews are not just an opportunity to celebrate success and discuss improvement. To engage Gen Zers, use monthly performance reviews as a coaching opportunity. The team sales performance (i.e.,

article thumbnail

Product knowledge essentials: Education from sales to customer

PandaDoc

In this situation, a knowledge base is crucial so that both onboarding and knowledge-sharing processes don’t become a nightmare. Role-playing games, especially interactive ones, are an efficient way to share knowledge, analyze different negotiation scenarios, and assess the current level of knowledge.

Sales 52