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How to Customer Success during Disruption Part I

Desired Path

How can we start to prioritize customer centricity without seeming like we’re only doing it out of desperation now? The beautiful thing about customer centricity is that by aligning the organization to ensure customers win, so does the company and its employees. People have many questions about how to handle this.

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How to Customer Success during Disruption Part I

Desired Path

How can we start to prioritize customer centricity without seeming like we’re only doing it out of desperation now? The beautiful thing about customer centricity is that by aligning the organization to ensure customers win, so does the company and its employees. People have many questions about how to handle this.

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article thumbnail

How to Customer Success during Disruption Part I

Desired Path

How can we start to prioritize customer centricity without seeming like we’re only doing it out of desperation now? The beautiful thing about customer centricity is that by aligning the organization to ensure customers win, so does the company and its employees. People have many questions about how to handle this.

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Listen to Chapter 1: What Your CEO Needs To Know About Sales Compensation

SalesGlobe

But the question remained: how did that translate to the sales organization? We worked with the company to determine how to motivate the sales organization with performance indicators that could ultimately steer consumer preference. We really try to understand who the customer is and what our value proposition is to that customer.