SmartKarrot

DECEMBER 7, 2022

Role: Director, Customer Success Location: Austin, TX, United States (On-site) Organization: Atmosphere As a Director of Customer Success, you will deliver and manage world-class customer onboarding, account management, customer support, and contract negotiation processes that scale at every point in the customer lifecycle.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Finance 19

Apptivo

MAY 19, 2021

When finding the right tool for your growing support team, plenty of questions surround you as to what you should select. It is because of a lot of options, offerings, and different features that vendors have to offer; you cannot select a single one for your company. Streamlining the workflow of customer support teams.

Software 98

Software Software CRM Communication 98

Zendesk

MARCH 7, 2022

It’s not practical to suggest that a small support team should be present in the metaverse when nobody has clarified what the metaverse is. Since 2020, support requests over messaging channels like WhatsApp and Instagram have spiked. In Zendesk, administrators can have bots surface helpdesk articles, aiding customers in self-service.

Artificial Intelligence 98

Artificial Intelligence Retail Customer Experience Small Business 98

PandaDoc

MAY 8, 2023

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. That includes automation tools, ticketing systems, strong workflows, CRM software, live chat software, and so much more.

Software 52

Software Software Communication Publishing 52