The Center for Sales Strategy

APRIL 19, 2023

Success in any field is not only a matter of skills or talents but also of mindset. Psychologist Carol Dweck identified two types of attitudes: the fixed mindset and the growth mindset. How we think about ourselves, our abilities, and our potential can profoundly impact our success in life.

Leadership 113

Leadership 113

Red Star Kim

FEBRUARY 14, 2023

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. Delegate views and poll results are shown below. A good example of a limiting belief comes from running.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Hubspot Sales

JUNE 28, 2019

Sales Operations vs. Sales Enablement. Crew teams have coxswains — team members who sit in the stern of the boat, help steer its path, and direct the rhythm of the rowers. Without a coxswain, even the most incredible group of athletes won’t move as quickly, powerfully, or efficiently as they could. The short answer: Yes. “I

Sales 102

Sales Leadership Decision-making CRM 102

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. It’s published by CIPD (Chartered Institute of Personnel and Development) and Kogan Page.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

SmartKarrot

APRIL 24, 2020

While customer acquisition is the key driver for dynamic revenue growth, customer retention is often the critical factor. When the convergence of low customer retention rates and higher churn, creates a deadlock in business growth, ‘ client success manager ’ comes in. What is Client Success? What is a Client Success Manager?

Management 11

Management Account Management Acquisition Value Proposition 11

SmartKarrot

APRIL 12, 2021

Do we have power to control the way we think? On that note, the thread of contact between customer success and growth mindset is starting to become stronger, especially when it comes to establishing supreme customer onboarding practices. Growth Mindset vs. Fixed Mindset. contact-form-7].

Customer Success 11

Customer Success Onboarding B2B Management 11