Jermaine Edwards

MARCH 17, 2020

Companies like Hubspot, Mckinsey and Apple say they get benefits from evaluating their customer life cycle to: Increase customer profitability. This is especially true when it comes to the application of key account management and the elements that shape the success of existing customer management.

Customer Life Cycle 130

Customer Life Cycle Key Account Management Decision-making Innovation 130

KAMCast

JUNE 10, 2021

What are the levels of motivation across your account managers and sales team? Or perhaps you are an account manager who is questioning your own level of engagement and feeling a little disconnected from the business that pays for your peak performance. Are your new business teams ALIGNED with your Account Managers?

Shareholders 52

Shareholders Account Management Key Account Management Information Technology 52

ClearPoint Strategy

DECEMBER 29, 2020

We paired each of the cohort members with mentors – passionate strategy experts from within our ClearPoint Community – and account managers from our incredible Customer Success team. With the city’s troubled history with performance management, I wanted to learn about how to do it correctly. Serving: 35.8% Latinx, 14.5%

Government 40

Government Management Customer Success Organization 40

SalesGlobe

JULY 13, 2022

Say it’s an account manager or an account executive, and they’re in both companies. So an account manager may not be an account manager. Well, what popped out of this one is account managers have very different revenue responsibilities. Mark Donnolo. Mark Donnolo.

Acquisition 52

Acquisition Sales Account Management Financial Services 52