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How the 10 Worst Ecommerce CRM Fails of All Time Could Have Been Prevented

Agile CRM

The CRM software records customer information such as name, email address, telephone number, and communication preferences. There are three phases of CRM success; Acquisition of new customers through contact, direct marketing, and sales prospecting. In 2001, British Airways adopted a CRM called Ocean wave, which was based on Oracle.

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An agency leader’s guide to account management, with David C Baker

Account Management Skills

David is a leading authority on positioning, reinventing and selling firms in the creative and digital space. And now I only help them with how to make better business decisions around their positioning, around staffing, merger, acquisition, succession stuff. Transcript: Jenny . So, I’m beyond thrilled today to have David C.

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Top 30 SaaS Companies in India

SmartKarrot

SaaS (Software as a service) has become a buzzword in recent years. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. The word Keka is a slang word in Telugu (founder’s native language) that translates to Perfect – how the software is. Paperflite.