How the 10 Worst Ecommerce CRM Fails of All Time Could Have Been Prevented
Agile CRM
MARCH 11, 2021
It is up to the senior management and stakeholders to track the progress of the implementation and make changes whenever needed. Julia Rose, a digital marketer, opines that “when user adoption fails, so does your CRM solution. In 2001, British Airways adopted a CRM called Ocean wave, which was based on Oracle. British Airways.
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